Irrespective of the withdrawal period provided for in the Consumer Code (see in our general terms and conditions of sale), You have 15 days from the date of delivery to return your items free of charge. We can send a new product only in case of a size exchange, defect or quality problem reported within 4 months from the date of purchase. The return costs are free of charge from metropolitan France. (including Corsica). In order to return your Subtle product, please contact us via the form below. You will receive a return slip by email, to print and stick on your return box.